Author archive: michellevinci

Becoming a Technical Communicator

Becoming a Technical Communicator

During the past few months in my current position, I have begun to think differently about what it means to be a technical communicator. Initially, I worked solely with development teams and subject matter experts using an Agile methodology, documenting product enhancements and features, and ensuring that the documentation was ready in time for release….

Spotlight: Heather Sommerville

In April’s spotlight, we feature Heather Sommerville, a senior technical editor, STC Associate Fellow, and active member of the STC Canada West Coast Chapter. In this interview, Heather discusses how she came to the profession of technical communication. She also shares her experiences working on different projects, and offers some tips to aspiring technical writers. Question: How…

Six Things I Learned In My First Job As A Technical Writer

Six Things I Learned In My First Job As A Technical Writer

In the past four months, I have had some key learning experiences in my first job as a technical writer. In this article, I share six things I’ve learned, and offer insights into the beginning of my journey as a technical writer.  1. Writing is the tip of the iceberg. During the interview for my…

Spotlight: Jenny Nelson

Spotlight: Jenny Nelson

In January’s spotlight, we feature Jenny Nelson, an experienced technical writer, and an active member of the STC Alberta chapter for over 10 years. In 2016, when she relocates to Victoria, she will join the STC Westcoast chapter. In this interview, Jenny shares her experiences, and offers some tips to aspiring technical writers. Question: How…

Using Social Media for Your Job Search

Using Social Media for Your Job Search

Social media is one of the most useful tools within today’s competitive job market. Building a professional online presence and leveraging job-search features on social networking sites are powerful ways to access new and diverse opportunities. In the midst of my own career transition into technical writing, I have been actively searching for jobs and…

Training Best Practices: Creation and Delivery

Training Best Practices: Creation and Delivery

When designing training materials or organizing a training session, it is important to consider creation and delivery: What are my specific objectives for the lesson? What do I want my audience to know or discover? What kinds of hands-on activities should I plan? How can I measure my audience’s learning? Below are some best strategies…

Best Practices for Creating Online Help Systems

Best Practices for Creating Online Help Systems

Recently, I was tasked with critiquing a company’s online help system, commenting on deficiencies in its current documentation, and providing feedback on all aspects of user assistance. I also needed to rework existing content. This was a valuable exercise, as I was able to: learn more about the company’s products identify weaknesses in its online…

Joel Basart

Joel Basart

In October’s spotlight, we feature Joel Basart, an experienced technical writer who entered the field with a background in programming. In this interview, he discusses his transition to a career in technical communications. Question: How did you come to the field of technical writing? What made you interested in the profession?  Answer: I have always…

Engaging Learners: Building Gamification into Instructional Design 


Engaging Learners: Building Gamification into Instructional Design 


“Fun from games arises out of mastery. It arises out of comprehension. It is the act of solving puzzles that makes games fun.” – Raph Koster, Theory of Fun, 2005 It can be challenging to engage learners. Building gamification into instructional design can help keep learners engaged. As an educator, I have seen the benefits…

Volunteering: A Great Way to Start Your Technical Writing Career

Volunteering: A Great Way to Start Your Technical Writing Career

One of the challenges of finding work in technical writing is that many posted positions require at least three years of experience. Building up experience through volunteer work is a key way of breaking into the field. It will also help you develop a portfolio. When I started thinking about putting together a portfolio, I…

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