Career

Is it Time For a Career Stretch?

Is it Time For a Career Stretch?

By Stephen Gauer You’ve been a technical writer for five years straight and now you want to stretch yourself — go freelance and offer a wider range of services to clients, or leverage employer-paid training into new responsibilities at your current company. Here are some suggestions, based on my own experience, for new roles and…

Ten Tips for Great Training

Ten Tips for Great Training

By Stephen Gauer You’re written the user guides and online help for the new application and now the client needs someone to train the staff. Why not take the plunge and add training to your skill set? Here are some tips from my 25 years of training: Tip #1: write a detailed script In the…

Becoming a Technical Communicator

Becoming a Technical Communicator

During the past few months in my current position, I have begun to think differently about what it means to be a technical communicator. Initially, I worked solely with development teams and subject matter experts using an Agile methodology, documenting product enhancements and features, and ensuring that the documentation was ready in time for release….

Online Portfolios for Technical Writers

Online Portfolios for Technical Writers

If you’re starting your career as a technical writer, you should have an online portfolio to showcase your work. Your online portfolio should have a URL you can add to your LinkedIn profile, and be included on your resume, or pasted into the appropriate space on the online job application form. The goal of your…

Interview Etiquette for the Interviewer

Interview Etiquette for the Interviewer

I’ve been involved with technical communications for over 15 years in various capacities: technical writing, user education, training, documentation management, product management, and mentoring. For many years, I’ve interviewed hundreds of junior to senior technical writers. I wanted to share my experiences on both sides of the fence. This article provides tips on how interviewers…

Interview Etiquette for the Candidate

Interview Etiquette for the Candidate

I’ve been involved with technical communications for over 15 years in various capacities: technical writing, user education, training, documentation management, product management, and mentoring. For many years, I’ve interviewed hundreds of junior to senior technical writers, but I understand what it’s like to be the nervously excited interviewee. I wanted to share my experiences on both sides of…

Six Things I Learned In My First Job As A Technical Writer

Six Things I Learned In My First Job As A Technical Writer

In the past four months, I have had some key learning experiences in my first job as a technical writer. In this article, I share six things I’ve learned, and offer insights into the beginning of my journey as a technical writer.  1. Writing is the tip of the iceberg. During the interview for my…

January 31 – Making Tracks

January 31 – Making Tracks

Event Description As technical communicators, we are always looking for ways to make an impact with our work. Come join the STC Canada West Coast chapter for a day of learning how you can make a difference. The event will have two tracks: one for students and new technical communicators and one for those more…

Choosing a Technical Communication Program

Choosing a Technical Communication Program

            Your education could be the reason you get hired or promoted. Therefore, when choosing a Technical Communication program, carefully consider the following : What specific skills or software knowledge is required for your current or desired field? How will the program help you develop your portfolio? What kind of…

Conducting Informational Interviews

Conducting Informational Interviews

Statistics show that only 20% of all jobs are advertised. Therefore, 80% are filled through referrals, networking and word of mouth. Conducting informational interviews can help you uncover unadvertised positions and build your network. What is an informational interview? It’s an informal meeting where your only objective is to gain information about an industry, company,…

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