Techniques
Creativity in technical writing
Creativity is the ability to imagine new and original ideas. It is the freedom to experiment, innovate, and solve problems, while stretching beyond conventional rules. How does creativity fit into the seemingly limited scope of technical writing? I asked myself the...
Job Search 2024 Tips and Tricks Webinar
What is it like searching for a technical communication job in 2024? In this webinar Joel Basart outlines some recent experiences, how job-hunting has changed in the last decade (or more) and what he has learned so far in the process. 1. Introduction - a bit about me...
Agile project management at a glance
Traditional project management Waterfall is the traditional project management style. It goes through distinct, consecutive phases, such as planning, execution, and testing. Construction and engineering projects typically use waterfall project management. One project...
Event report: Policies and employee engagement
On March 23, 2022, policy writer Murray Whitby shared his insights in a webinar, “How Policies Can Undermine Employee Engagement and How to Fix It.” Murray is the president of Policy Protec, the company he founded in 2018, and a member of CPHR (Chartered...
Webinar report: Building a portfolio
On February 15, 2022, technical writer and Mount Royal University instructor Lyndsay Steffler outlined what a portfolio is, pieces to include, portfolio types, and format options. Composed of a collection of “artifacts” that demonstrate skills and experience, a...
Ethics in technical communication
Much of the existing writing about ethics in technical communication is, quite rightly, complex and in-depth. This article is intended as a bite-sized alternative to encourage readers to reflect on how to proactively apply ethics to their work. Parts of this article...
Event report: What is digital accessibility?
On November 13, senior content designer Helen Glavina presented the webinar “What Is Digital Accessibility — and Why Should You Care?” Digital or online accessibility means that people with disabilities can interact equally with website content and tools. Over a...
Event report: Beyond Editing — Smarter Solutions for Fixing Legacy Content
Is the thought of wading through legacy content giving you a headache? Updating old documentation is a familiar challenge for many technical communicators, but fortunately one that can be interesting to tackle. On October 16, 2021, Leah Guren of Cow TC presented...