We’ve all been there! Your new documentation may be terrific, but you still have endless pages of old legacy content that needs updating. It is heavy, verbose, and unusable. You know what you need to do to improve it, but how do you get started?

Your challenge is to reduce complexity, remove unnecessary content, and think creatively to improve UX (user experience). 

In this workshop you will learn:

  • Why fluff is so bad
  • Why lean content is a future-proof tech-comm skill
  • How to identify common forms of fluff
  • How to edit aggressively
  • How to think creatively to solve structure problems
  • What to do with that dreaded “miscellaneous” content
  • …and more!

This session includes hands-on exercises and lots of interaction.

Register for the recording now!

STC members: FREE. Register here.

Non-STC members: $25. Register and pay here.

Click your registration link above and a recording will be sent to you. 

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About the Speaker

Leah Guren is the owner/operator of Cow TC. She has been active in the field of technical communication since 1980 and now devotes her time to training and consulting. Leah works with TechComm teams all over the world, using humor and a lively interactive training approach to help them solve their biggest content development challenges. She also provides consulting services to companies, emphasizing  documentation UX and global-ready content. Leah’s clients include some of the top high-tech and biotech companies, including Intel, IBM, Microsoft, Johnson & Johnson, RAD, Cisco, Medtronic, and Rambam Medical Center. Leah is a popular speaker in the field of technical communication, a published author, a Fellow in STC, and a founding member of tekom Israel.