We’ve all been there! Your new documentation may be terrific, but you still have endless pages of old legacy content that needs updating. It is heavy, verbose, and unusable. You know what you need to do to improve it, but how do you get started?
Your challenge is to reduce complexity, remove unnecessary content, and think creatively to improve UX (user experience).
In this workshop you will learn:
- Why fluff is so bad
- Why lean content is a future-proof tech-comm skill
- How to identify common forms of fluff
- How to edit aggressively
- How to think creatively to solve structure problems
- What to do with that dreaded “miscellaneous” content
- …and more!
This session includes hands-on exercises and lots of interaction.
About the Speaker
Leah Guren is the owner/operator of Cow TC. She has been active in the field of technical communication since 1980 and now devotes her time to training and consulting. Leah works with TechComm teams all over the world, using humor and a lively interactive training approach to help them solve their biggest content development challenges. She also provides consulting services to companies, emphasizing documentation UX and global-ready content. Leah’s clients include some of the top high-tech and biotech companies, including Intel, IBM, Microsoft, Johnson & Johnson, RAD, Cisco, Medtronic, and Rambam Medical Center. Leah is a popular speaker in the field of technical communication, a published author, a Fellow in STC, and a founding member of tekom Israel.
A technical writer with over 25 years experience in aerospace, health care, banking, food, & horticulture. He is a Technical Content Specialist for Telemetry TV, an innovative digital signage company in Vancouver BC.
Webinar Oct. 16: Beyond Editing — Smarter Solutions for Fixing Legacy Content
Is it possible to sign up (and pay the $25 fee – as a non member) and get the recording of the webinar – I have a work commitment on Oct 16 at 10:00 a.m. that I can’t break but I’d like to see/hear the webinar. Please advise, thanks Kris
Hi Kris, absolutely! I can email you more details, but we are recording the webinar and sending it to everyone who registers so you won’t be missing out.
Thanks,
Joel (President STC CWC chapter)
I forgot to register. Is it possible to pay to get the recording?
Hi Christina, I have emailed you directly about this, we did record it and can get that to you.
Thanks,
Joel