by Michelle Vinci | Nov 10, 2014 | Techniques
When designing training materials or organizing a training session, it is important to consider creation and delivery: What are my specific objectives for the lesson? What do I want my audience to know or discover? What kinds of hands-on activities should I plan? How...
by Michelle Vinci | Oct 25, 2014 | Techniques
Recently, I was tasked with critiquing a company’s online help system, commenting on deficiencies in its current documentation, and providing feedback on all aspects of user assistance. I also needed to rework existing content. This was a valuable exercise, as I was...
by Michelle Vinci | Oct 1, 2014 | Spotlights
In October’s spotlight, we feature Joel Basart, an experienced technical writer who entered the field with a background in programming. In this interview, he discusses his transition to a career in technical communications. Question: How did you come to the...
by Michelle Vinci | Sep 28, 2014 | Techniques
“Fun from games arises out of mastery. It arises out of comprehension. It is the act of solving puzzles that makes games fun.” – Raph Koster, Theory of Fun, 2005 It can be challenging to engage learners. Building gamification into instructional design can help keep...
by Michelle Vinci | Aug 17, 2014 | Announcements, Volunteer Opportunities
One of the challenges of finding work in technical writing is that many posted positions require at least three years of experience. Building up experience through volunteer work is a key way of breaking into the field. It will also help you develop a portfolio. When...
