Description

Attention! Members and friends of STC Canada West Coast can receive a special promotional price—worth checking out! See “Promotion” below.

The two-day Mastering Successful Policies and Procedures™ course teaches a topic-based authoring method appropriate for anyone who writes

• policies, directives, and protocols
• procedures and work instructions
• process information
• compliance documentation

The principles you will learn in the Information Mapping Foundation module (as well as the Policies and Procedures module) are applicable in many types of writing. So there is something for everyone!

Who Should Attend?

Professionals in operations, quality assurance, customer service, human resources, technical writing, and many other areas will benefit from this course.

Course Contents

This training includes

• Course and reference materials
• Microsoft Word plug-in FS Pro 2013
• Information Mapping Professional™ Certification exam
• Follow-up program Mapping Matters™ resources

Details and Registration

• Course agenda is linked below.
• Personal laptop computer is required.
• IM Canada will send you the FS Pro software before the training.
• Fee is $1,675 + tax (see “Promotion” below).
• Click here to register online.

Promotion

A special price is available to members and friends of STC Canada West Coast. Contact Aaron Fultz at president@stcwestcoast.ca for details.
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About the Event

Further details provided upon registration:

Dates: April 24 & 25, 2014
Schedule: Approximately 8 am to 5 pm both days
Location: 2400–1066 West Hasting Street, Vancouver, BC
Fees: See “Details and Registration” above.
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More Information

Click the links to download .pdf files on the following topics

Course Overview & Agenda
Mastering Successful Policies and Procedures Product Sheet
• FS Pro 2013 Product Sheet
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About the Information Mapping

Information Mapping® is a research-based method used to analyze, organize and present information based on your audience’s needs and the purpose of the information.

The method provides writers with a systematic approach to organizing and presenting information so readers can quickly and easily access it, understand it and act on it.