Proving the value of technical documentation

This article is based on a presentation given by Michelle Irvine at the 2024 Write the Docs conference. Technical documentation matters — but how do you convince your colleagues that it does? If this question has you stumped time and again, you’ll be delighted to...

Spotlight: Olivia McCormack

Olivia McCormack is a senior technical writer at Amazon Web Services. Her technical writing career has spanned 12 years and led her to work with major companies including PayByPhone, EventBrite, and Schneider Electric. In this spotlight article, Olivia talks about why...