Using Social Media for Your Job Search

Social media is one of the most useful tools within today’s competitive job market. Building a professional online presence and leveraging job-search features on social networking sites are powerful ways to access new and diverse opportunities. In the midst of my own...
Happy Holidays

Happy Holidays

As the holidays approach, I wanted to provide a quick recap of what’s been happening in the chapter over the last few months. We kicked off the year with an Instructional Design workshop in September led by Jim Tallman, a local guru in instructional design. The 12...

Spotlight: Autumn Jonssen

This month’s Spotlight article introduces this year’s STC-CWC president, Autumn Jonssen! Autumn is an instructional designer with a background in technical communication. She is currently a curriculum developer at a private college in Surrey, BC. She has worked on a...
December 3 – Holiday Party

December 3 – Holiday Party

Event Description Join us for some holiday cheer and informal networking! It has been a great year at the STC CWC and we would like a chance to get together and celebrate everything that we’ve accomplished. Everyone is welcome to attend whether they are seasoned...
Training Best Practices: Creation and Delivery

Training Best Practices: Creation and Delivery

When designing training materials or organizing a training session, it is important to consider creation and delivery: What are my specific objectives for the lesson? What do I want my audience to know or discover? What kinds of hands-on activities should I plan? How...

Serena Beck

In 2012, Serena Beck received her Certified Professional Technical Communicator (CPTC)™ designation. She has been a technical writer for 10 years at Haemonetics Corporation. She has had magazine articles published in STC Intercom, Alberta Venture, and Running Room...
Best Practices for Creating Online Help Systems

Best Practices for Creating Online Help Systems

Recently, I was tasked with critiquing a company’s online help system, commenting on deficiencies in its current documentation, and providing feedback on all aspects of user assistance. I also needed to rework existing content. This was a valuable exercise, as I was...