Spotlight: Autumn Jonssen

This month’s Spotlight article introduces this year’s STC-CWC president, Autumn Jonssen! Autumn is an instructional designer with a background in technical communication. She is currently a curriculum developer at a private college in Surrey, BC. She has worked on a...
December 3 – Holiday Party

December 3 – Holiday Party

Event Description Join us for some holiday cheer and informal networking! It has been a great year at the STC CWC and we would like a chance to get together and celebrate everything that we’ve accomplished. Everyone is welcome to attend whether they are seasoned...
Training Best Practices: Creation and Delivery

Training Best Practices: Creation and Delivery

When designing training materials or organizing a training session, it is important to consider creation and delivery: What are my specific objectives for the lesson? What do I want my audience to know or discover? What kinds of hands-on activities should I plan? How...

Serena Beck

In 2012, Serena Beck received her Certified Professional Technical Communicator (CPTC)™ designation. She has been a technical writer for 10 years at Haemonetics Corporation. She has had magazine articles published in STC Intercom, Alberta Venture, and Running Room...
Best Practices for Creating Online Help Systems

Best Practices for Creating Online Help Systems

Recently, I was tasked with critiquing a company’s online help system, commenting on deficiencies in its current documentation, and providing feedback on all aspects of user assistance. I also needed to rework existing content. This was a valuable exercise, as I was...
STC Canada West Coast on the Street

STC Canada West Coast on the Street

STC Canada West Coast participated in this year’s Word Vancouver event (formerly Word on the Street), an annual festival celebrating reading, literacy, print, language, and writing of all kinds. Exhibitors included universities, colleges, professional associations,...

Joel Basart

In October’s spotlight, we feature Joel Basart, an experienced technical writer who entered the field with a background in programming. In this interview, he discusses his transition to a career in technical communications. Question: How did you come to the...