by Quyen Nguyen | Feb 28, 2024 | Career, Tools
Since its introduction, ChatGPT, an artificial intelligence (AI) chatbot that lets people seek answers to a variety of solutions and topics, has been playing an essential role in supporting people with various tasks in their personal and professional lives, from...
by Ernesto Campo | Jul 3, 2023 | Recent Events, Tools
Ernesto CampoErnesto Campo is a freelance writer with a background in journalism, marketing, and public relations living in Calgary, Alberta. He recently got his Technical Writing Extension Certificate at Mount Royal University. He is also an author of children’s...
by Brian Evancic | Apr 2, 2023 | Techniques, Tools
Traditional project management Waterfall is the traditional project management style. It goes through distinct, consecutive phases, such as planning, execution, and testing. Construction and engineering projects typically use waterfall project management. One project...
by Joel Basart | Feb 27, 2023 | Announcements, Career, Chapter, Tools
As the first in a series of Tools webinars, we are presenting Creating Instructional Videos with an emphasis on using TechSmith Camtasia and other video creation tools. Why use instructional videos: Many companies use videos to inform customers about products and...
by Joel Basart | Jan 18, 2023 | Announcements, Tools
Rescheduled! Join us for the second in a series of Tool webinars, where we will have experts outline a specific Tech Comm tool, and why it is something that should be in your arsenal. Our second tools webinar is on the Madcap Software Suite (particularly Flare and...
by Alison Edwards | Nov 30, 2021 | Recent Events, Techniques, Tools
On November 13, senior content designer Helen Glavina presented the webinar “What Is Digital Accessibility — and Why Should You Care?” Digital or online accessibility means that people with disabilities can interact equally with website content and tools. Over a...