Proving the value of technical documentation

This article is based on a presentation given by Michelle Irvine at the 2024 Write the Docs conference. Technical documentation matters — but how do you convince your colleagues that it does? If this question has you stumped time and again, you’ll be delighted to...

Creativity in technical writing

Creativity is the ability to imagine new and original ideas. It is the freedom to experiment, innovate, and solve problems, while stretching beyond conventional rules. How does creativity fit into the seemingly limited scope of technical writing? I asked myself the...