Author archive: Stephen Gauer

Is it Time For a Career Stretch?

Is it Time For a Career Stretch?

By Stephen Gauer You’ve been a technical writer for five years straight and now you want to stretch yourself — go freelance and offer a wider range of services to clients, or leverage employer-paid training into new responsibilities at your current company. Here are some suggestions, based on my own experience, for new roles and…

Creating Professional Layouts in Robohelp

At the ripe old age of 24, Robohelp is the granddaddy of online help and looks it. The familiar layout of folders on the left and topic pages on the right hasn’t changed much over time and appears particularly dated in an era of touchscreens, responsive web pages, and mobile apps. However, you might be…

Ten Tips for Great Training

Ten Tips for Great Training

By Stephen Gauer You’re written the user guides and online help for the new application and now the client needs someone to train the staff. Why not take the plunge and add training to your skill set? Here are some tips from my 25 years of training: Tip #1: write a detailed script In the…

Menu