by Stephen Gauer | Feb 14, 2016 | Career
By Stephen Gauer At the 10- to 15-year point in their careers, some tech writers decide to make the leap to contract work, where they give up the security of a full-time staff position to work on their own as freelancers. Contract refers to the work arrangement:...
by Stephen Gauer | Jan 31, 2016 | Career
By Stephen Gauer You’ve been a technical writer for five years straight and now you want to stretch yourself — go freelance and offer a wider range of services to clients, or leverage employer-paid training into new responsibilities at your current company. Here are...
by Stephen Gauer | Jan 17, 2016 | Tools
At the ripe old age of 24, Robohelp is the granddaddy of online help and looks it. The familiar layout of folders on the left and topic pages on the right hasn’t changed much over time and appears particularly dated in an era of touchscreens, responsive web pages, and...
by Stephen Gauer | Dec 21, 2015 | Career, Techniques
By Stephen Gauer You’re written the user guides and online help for the new application and now the client needs someone to train the staff. Why not take the plunge and add training to your skill set? Here are some tips from my 25 years of training: Tip #1: write a...
