by Geoff Lawrence | Apr 3, 2022 | Recent Events, Techniques
On March 23, 2022, policy writer Murray Whitby shared his insights in a webinar, “How Policies Can Undermine Employee Engagement and How to Fix It.” Murray is the president of Policy Protec, the company he founded in 2018, and a member of CPHR (Chartered...
by Harley Nokes | Mar 17, 2022 | Career, Recent Events, Techniques
On February 15, 2022, technical writer and Mount Royal University instructor Lyndsay Steffler outlined what a portfolio is, pieces to include, portfolio types, and format options. Composed of a collection of “artifacts” that demonstrate skills and experience, a...
by Hannah Lind | Jan 30, 2022 | Career, Techniques
Much of the existing writing about ethics in technical communication is, quite rightly, complex and in-depth. This article is intended as a bite-sized alternative to encourage readers to reflect on how to proactively apply ethics to their work. Parts of this article...
by Alison Edwards | Nov 30, 2021 | Recent Events, Techniques, Tools
On November 13, senior content designer Helen Glavina presented the webinar “What Is Digital Accessibility — and Why Should You Care?” Digital or online accessibility means that people with disabilities can interact equally with website content and tools. Over a...
by Melissa Huang | Nov 21, 2021 | Recent Events, Techniques
Is the thought of wading through legacy content giving you a headache? Updating old documentation is a familiar challenge for many technical communicators, but fortunately one that can be interesting to tackle. On October 16, 2021, Leah Guren of Cow TC presented...
by Heather Sommerville | Oct 28, 2021 | Recent Events, Techniques
Microcontent will open new channels for our content while improving delivery across existing channels. The path to intelligent microcontent is the next step in our journey in structured authoring. AI-powered cognitive content solutions perform best with content...
