How to hire a technical writer

Why hire a technical writer? In any business, a technical writer can enhance your communications, both printed and online, and make sure that they reflect your best thinking and best practices. A skilled technical writer understands audience, both internal and...
Writing a news release

Writing a news release

The tech writing world rarely intersects with the news world, but news writing is still a handy skill to have. You might find yourself in a communications role – having to write a news release or announcement for a website, for example. Traditionally, the purpose of a...
How much does a tech writer need to know?

How much does a tech writer need to know?

There’s an interesting tension in technical writing between knowing and not knowing. Tom Johnson, who blogs at www.idratherbewriting.com, tackled this question in an article on learner perspective. This is my take on the question of how much tech writers need to know...
Email or e-mail? How to create a style guide

Email or e-mail? How to create a style guide

Style guides are critical to our work as writers. They tell us how to spell words (Canadian or US?), how to hyphenate (email or e-mail?), how to punctuate (serial comma: yes or no?), how to capitalize (internet or Internet?), and how to write step-by-step procedures...