Writing a news release

Writing a news release

The tech writing world rarely intersects with the news world, but news writing is still a handy skill to have. You might find yourself in a communications role – having to write a news release or announcement for a website, for example. Traditionally, the purpose of a...
How much does a tech writer need to know?

How much does a tech writer need to know?

There’s an interesting tension in technical writing between knowing and not knowing. Tom Johnson, who blogs at www.idratherbewriting.com, tackled this question in an article on learner perspective. This is my take on the question of how much tech writers need to know...
Email or e-mail? How to create a style guide

Email or e-mail? How to create a style guide

Style guides are critical to our work as writers. They tell us how to spell words (Canadian or US?), how to hyphenate (email or e-mail?), how to punctuate (serial comma: yes or no?), how to capitalize (internet or Internet?), and how to write step-by-step procedures...
Ten Tips for Great Training

Ten Tips for Great Training

By Stephen Gauer You’re written the user guides and online help for the new application and now the client needs someone to train the staff. Why not take the plunge and add training to your skill set? Here are some tips from my 25 years of training: Tip #1: write a...
Book Review of the Global English Style Guide

Book Review of the Global English Style Guide

By Serena Beck, Membership Manager As an author of many internal style guides, I can appreciate the amount of effort and time required to create a style guide and ensure it’s followed. I have a good eye for detail and enjoy making the documentation I write consistent....
Online Portfolios for Technical Writers

Online Portfolios for Technical Writers

If you’re starting your career as a technical writer, you should have an online portfolio to showcase your work. Your online portfolio should have a URL you can add to your LinkedIn profile, and be included on your resume, or pasted into the appropriate space on...